Customer Portal Information

WHAT IS A PORTAL & WHAT IS IN IT FOR ME?


Please review this page carefully as we truly feel customers using Print Shop portals to place online orders will never want to place an order any other way.

A customer portal is your very own 24/7 web employee! It is completely customizable for each client's needs and can be a password-protected.  It is essentially your very own print ordering website within The Print Shop's website where you can place orders, see pricing for items you commonly order, create and instantly approve artwork proofs and upload files of any size directly to The Print Shop team.  With this technology, you can automate many of the day-to-day tasks associated with purchasing printed items and no longer have to be bothered by voicemail, waiting on return phone calls or email responses.  You place your orders when it is convienent for you and get what you need instantly.

We will set up a document library of your most commonly ordered items where you can easily reorder those items.  This will minimize proofing cycles, reduce turnaround times and increase your profit margins by freeing up your time to focus on more income generating aspects of your day. You will simply browse your library, choose a quantity, and we’ll do the rest....Instantly!

And now the best part, within your document library we can offer variable web-to-print documents that let you select your graphics and auto fit text into pre-made templates of your commonly ordered documents such as business cards or postcards. This essentially allows you to create your own design within your preset parameters without any design software.  For example, you'lll be able to layout your very own business card using your company's template while online, then see a print-ready proof instantly, approve the proof and place the order.  Voila!  Your order will immediately go into production at The Print Shop.

Our portals also allow you to view online orders in progress in addition to a history of online orders placed in the past, making it easy to track and reorder commonly printed projects.

I WANT A PORTAL - WHAT DO I DO NEXT?


If a custom portal sounds like something your company could use to steamline your printing purchases, then we want you to have it!  All you need to do is reach out to your account representative and let them know you are ready for us to begin.  Simply click the Contact Us button to the right.

The process is pretty simple.  First, we will show you a sample portal and let you see how a portal looks and how they can be customized for each organization's needs.  Then we will ask you a series of questions about how you would like to use your company's portal, what items should be included and which folks within your organization will have access to the portal.

Finally, our web designers will get to work on your custom portal and you will be notified as soon as it goes live!

WANT TO SEE WHAT A PORTAL LOOKS LIKE & HOW IT OPERATES?


We have created a sample portal so that our customers can take an inside peak of a portal in operation.  Clients will be able to see how portals operate and begin thinking of how they would like their own portal customized.  Please click the link below to be directed to the sample portal login screen.  You will be prompted for a user name and password which is as follows:

  • USER NAME: TPSPortal
  • PASSWORD: Portal17

It may be useful to enter the sample portal for the first time while being guided by a Print Shop account representative so that your questions can be answered while you review the portal.  Do not hesitae to call us if you'd like to set up a time to schedule a guided tour.

COMMON QUESTIONS ABOUT PORTALS


Simply click the questions below and the answer to each question will appear.